Shipping policy
Thank you for shopping with Secrest of Fashion We are committed to providing you with personal service and a great shopping experience. Below is the detailed shipping information for your convenience.
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
If there is an urgency, please call us and we will work with you.
1. Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Delivery within 3–7 business days
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Expedited Shipping: Delivery within 1–3 business days
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Free Shipping: Available for orders over $500
Note: Delivery times are estimates and cannot be guaranteed. Actual delivery times may vary.
3. Shipping Locations
We currently ship to North America. Unfortunately.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to monitor the status of your shipment.
5. Lost or Damaged Items
In the rare case that your item is lost or damaged during shipping, please contact us immediately at farrah@secretsoffashion.com with your order number and any relevant photos of the damage. We will work with you to resolve the issue.
6. Address Changes
If you need to change your shipping address after placing your order, please contact us as soon as possible. Once your order has been shipped, we will not be able to change the delivery address. You are always welcome to call us, we will get back to you right away.
7. Shipping Issues
If you experience any shipping issues or have questions about your order, please reach out to us at Phone #301-765-9090 and we will assist you quickly.
Thank you for your support, and we appreciate your business!